Shipping policy
At Dr. Rodney A. Goss Ministries, we are committed to delivering your orders quickly and securely. Please review our shipping guidelines below.
1. Order Processing
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All hard copy book orders are processed within 2β3 business days (excluding weekends and holidays).
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You will receive an email confirmation with your order details once your purchase is complete.
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Digital products (ebooks and audiobooks) are delivered instantly via email download link after payment is confirmed.
2. Shipping Rates & Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Standard delivery times within the United States are 5β7 business days.
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Expedited shipping options may be available at checkout for an additional fee.
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International shipping is available; delivery times and rates vary by destination.
3. Order Tracking
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Once your order has shipped, you will receive an email with a tracking number.
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Tracking updates may take up to 24 hours to appear.
4. Shipping Restrictions
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We currently ship hard copy books worldwide, but delivery times may vary depending on local postal services.
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Digital products (ebooks and audiobooks) can be purchased and accessed globally.
5. Delays
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While we strive to deliver orders on time, unexpected delays caused by postal services, customs, or high demand may occur.
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If your order is delayed, please contact us at rodneygoss@ymail.com with your order number.
6. Damaged or Lost Packages
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If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged product.
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If your package is lost in transit, we will work with the carrier to resolve the issue.
7. Questions
If you have any questions about shipping, please contact us at:
π© Email: rodneygoss@ymail.com
π Phone: (601) 319-5491