FAQS
1. What types of books are available?
We offer hard copy books, ebooks, and audiobooks written by Dr. Rodney A. Goss. Each format can be purchased directly from our online store.
2. How do I receive my ebook or audiobook after purchase?
Once your payment is confirmed, you will receive an instant download link via email. Please check your inbox (and spam folder) for the email.
3. How long does shipping take for hard copy books?
Orders are typically processed within 2–3 business days. Standard delivery within the U.S. takes 5–7 business days. International orders may take longer depending on your location.
4. Do you accept returns or refunds?
All sales are final. We do not accept returns or refunds for books, ebooks, or audiobooks. If your hard copy book arrives damaged or defective, please contact us within 7 days for a replacement.
5. Can I track my order?
Yes. Once your order ships, you will receive an email with tracking details so you can monitor your delivery.
6. How can I book Dr. Goss for speaking engagements?
You can book Dr. Goss by visiting our Booking Page, where you can submit your request and select available dates.
7. Where can I watch Dr. Goss’s sermons?
Sermons are available through our YouTube channel and Facebook page, which are linked on our Sermons Page.
8. How do I submit a prayer request?
You can send us your prayer request by clicking the “Send Prayer Request” button on our homepage or Prayer Request page.
9. What payment methods do you accept?
We accept all major credit/debit cards and PayPal. Additional payment options may be added in the future.
10. How do I contact customer support?
You can reach us at:
📩 Email: rodneygoss@ymail.com
📞 Phone: (601) 319-5491